Question

Topic: Branding

Luxury Brand Management Jobs

Posted by Anonymous on 125 Points
Hi everybody, i've a question here and hope that some luxury brand management professional can help to answer(do bear with me below):

我来自新加坡:个人配备18years of professional experience (both domestic & regional markets) in the Retail industry with core competencies in the arena of managing imported brands/principals, devising & executing business/brands strategies in driving the brands profitability.

I am currently seeking to transit into Luxury Brand Management for fashion/timepiece. However, I am always facing one major hurdle frm headhunters or the companies' HR dept stating my experience qualifies the job requirement but the ONLY problem is that I DO NOT come frm luxury background which is one of the requirement.

I'd read some comments frm ESSEC's Luxury Brand Management conferences whereby the brands CEO commented that they are facing difficulties in finding skilled employees and in the market, there are only a handful which of cos becomes a musical chair where all these brand guardians move between brands.

The question here :
1. If this is the challenge that they are facing, why are they still adamant about preferring someone frm luxury background, making others whom have brands management experience difficult to penetrate into that arena?

2. Preference of some1 frm luxury background, does it mean they CAN do the job? What i understand frm luxury brand management is that most brands differs frm their heritage. One needs to under the brand philosophy and also their target customers AND THEIR LIFESTYLE(including likes & dislikes) so that the branding/marketing strategy can be planned.

3. When I posed the above question to the headhunters, they commented that as much as they agreed with my point of view, the request for someone with luxury working experience is frm the companies HR dept and they cant do much & obviously the HR is just following the brief frm the companies bosses. So why their oxy-moronic comments?

*sigh*
2.
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RESPONSES

  • Posted bywnelsonon Accepted
    Richard,

    The CEO's comments could be interpreted a couple ways: First, he could be saying there is a talent shortage, but NOT talking about Brand Management specifically. It could be in the design area, for instance. Or just because Essec's CEO sees a shortage, maybe that's just his view and other luxury brands don't see the shortage. So unless the Brand Management job you're looking at is for Essec, the comment can be consistent.

    And even if there is a shortage, perhaps filling the shortage with people who lack the necessary (in their minds) experience isn't the right answer. If I told you there was a shortage of heavy aircraft commercial pilots, would you think it inconsistent for me not to want to hire a taxi driver as a pilot for my airline? They are in the same profession - transportation. They both move people from here to there. And this taxi driver have been on an airliner before and even read books on flying a plane. He even has a copy of Microsoft Flight Simulator.

    The requirement is a requirement. You either have the experience or you don't. Arguing the paradox might make you feel better but it really doesn't make you satisfy the criterion.

    I know - you are saying that if you continuously look within the same pool for talent and complain there's not enough, but refuse to look outside the pool - then the pool still doesn't get any bigger and there's always going to be a shortage. Right. But perhaps the pool gets larger from the bottom, not the outside. Perhaps you should set your sights on a lower job in the luxury area if your bent on getting into that area. Instead of Brand Manager try Assistant Brand Manager or Marketing Specialist. Then you will have both brand management and luxury experience, and thus meet the criteria.

    As a help, you could organize your resume into a "functional" resume versus chronological. This format highlights the skills, experience, and accomplishments you DO have that would pertain to managing a luxury brand and deemphasizes the companies you worked for that are NOT known for luxury brands. This "markets" you in the right light and you can tell the recruiters about your experience pertinent to luxury brand management. Many recruiters and HR professionals will see through this, but it still may help.

    Another thing you can do is be the very best in your present field of Brand Management. If you were a standout and getting notice in your profession as a thought leader - this would help you jump the gap. Write articles, participate in conferences and deliver them, write a blog. Cover topics on how luxury brand management is not so far off from non-luxury brand management and that luxury brand managers can learn from non-luxury brand management techniques and technology. Help them to see how their talent shortage can be solved outside the pool. Demonstrate that skill you feel you have that isn't being recognized.

    I hope this helps.

    Wayde
  • Posted bymatthewmnexon Accepted
    In my humble opinion. I think that there may be some other underlying reason that you are not getting hired and they are only telling you that you MUST have luxury brand experience as a polite way to let you down.

    I think that firstly you need to be more specific about what kind of luxury brand you have in mind.

    Are we talking about super luxury watches or cars which means that you are selling strictly to AAA super rich clientèle.

    或are you looking at Gucci bas and watches which are sold to an aspirational market that can afford $500 for a bag but are definitely not in the VHNW category.

    If you want to sell to very high net worth individuals, then the brand s are typically looking for someone with the 'right' connections. the right school on your resume etc.

    Considering that you will need to meet, converse and blend with super high end clients, you need to be able to carry it off with respect to how you look and how you speak.

    If you 'sound' like you come from a top 'ivy league' school and you dress accordingly and already have a contact list of ivy league friends and associates that you can tap into for a). sales opportunities and b). a nice reference for the job application, then you should be ok.

    If you don't have these things - then start mixing at the right parties, go to better more upscale clubs and start building your contact list.

    Do you have memberships at the 'right' organisations for instance? Golf? polo?

    What about your 'facebook' profile? Don't forget that your potential employers will be checking it to see who your contacts are.

    Ideally, it should not be this way but always remember that as you move up in terms of the products you sell, the potential employer is more interested in your track record of selling high end products and more importantly, who you contact list is. They are literally buying your contact list - you access to the right kind of buyers for their products.

    It is a tough world :)

    If I were you, I would try to talk again to the head hunters and tell them that you want to have a completely FRANK and open discussion and that you want to understand what the real requirements are to move into the world that you want to move into.

    Don't take no for an answer and show them that you are a go getter. This may impress them enough to at least get you an interview scheduled for you.

    Good luck.

    Matthew
  • Posted bymgoodmanon Accepted
    It's been my experience that MOST clients think you need to have experience in their industry in order to be considered for a position. It's the same for consulting projects: they always ask if we have experience in the industry, even though they're probably better served by hiring a marketing generalist who can bring some new thinking from other industries.

    My suggestion is that you actually take on a project of your own in the industry you want to move into. Do store checks, interview current employees and customers, competitors, market research suppliers, etc. Then approach the company you want to work for and demonstrate how well you know their business and how right you are for them.

    That's the underlying philosophy described inThe Potato Chip Difference. Probably worth reading if you're really serious about wanting to crack into this "closed" club. The subtitle of the book isHow to apply leading edge marketing strategies to landing the job you want.

    Same idea expressed in a consulting context inRasputin For Hire. That even has a couple of examples of how others applied the concept successfully on their own.
  • Posted bymatthewmnexon Member
    Thanks for replying to m reply.

    Your point is good.

    My suggestion is, keep trying and just look for a new headhunter / Exec recruiter.

    The recruiters point is typical but you also have to try to understand her position.

    如果你是该公司做招聘,你ay to your consultant, "bring me people who fit XXX criteria"; and the consultant brings in people who don't fir xxx criteria, hey will quickly go to another exec search firm.

    Unfortunately, the exec recruiters themselves are not really strong enough in most cases to say to the client "whilst I respect your wishes, may I recommend Y, Z and F for this post. I am confident that they can do the joba nd you may find better people by broadening the serach".

    I have in the past been hired as a consultant by several companies only to have the company then give me a list of what they want done. Basically I say to them, "you don't go to the doctor and tell him what is wrong with you and what operation you want to be performed; you show the doctor the symptoms and let him be the one to tell YOU what is wrong". As a consultant, I have a duty to approach the project in this manner. I don't let the client tell me what they want to have fixed, I tell them "wait, let me see the data and understand the problem and I will tell you my opinion of what needs to be fixed". If they don't want to work with me, so be it :))

    Try to look for a headhunter that can really represent your needs. Remember that the head hunter is Supposed to work for you :)

    Good luck.

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