Question
Topic: Career/Training
Asking Strangers Questions
Twelve co-workers and I have just completed a two-week training seminar in marketing for the hotel industry. We start working next week and actually talking face to face with hotel guests. We are to make them feel welcome, ask them open ended questions regarding their lives, income, residential status, etc. to see if they are eligible for our promotions. What are some tips to breaking the ice and feeling comfortable talking to complete strangers about their lives etc.
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